Customer Services
Baby Changing Facilities
Our Customer Toilet complex offers a multi-use baby changing room and a separate baby feeding room with en-suite parent and child toilet facilities (opposite Fabric Land). In addition, there is a mother and child toilet cubicle in the ladies toilet complex. Additional baby change facilities are available in both Woolworths and Marks & Spencer.
Disabled Toilets
There are two disabled toilets within the customer toilet complex.
Free Loan Wheelchair Service
We are pleased of offer a 'free loan wheelchair' service. Simply stop one of our patrolling staff or use the telephone by the lifts on the ground floor which will come straight through to the Customer Service Team. Proof of identifty is required.
Shopmobility
If you would like to use the Portsmouth Shopmobility facilities, you can visit the website at www.portsmouthshopmobility.org.uk
Disabled Parking
Disabled parking is available in Cascades multi-storey car park on levels 2, 4 and 6. Parking is chargeable on the same basis as non-disabled customers.
Parent & Child Parking
There are a number of parent and child parking spaces opposite the lifts in the car park on level 2.
Further Enquiries
For all enquiries please contact Centre Management on 023 9285 1255. The Centre Management Suite is on the Food Gallery level and open during office hours.
